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Frequenty asked questions (faqS)



FAQs – What payment methods do you accept?

FAQs – Mobile banking or bank transfers with evidence of payment forwarded to WhatsApp – 08163383206 or mailed to: [email protected]



FAQs – Can you help me import certain lab equipment that is hard to find?

Yes, we do all the time. Start by filling the form below

Refund Form


Please DO NOT fill this form more than once for the same request. Doing so will cancel your application. On submission of this form, your refunds claim will pass a process of validation and will be automatically credited to your bank account.

This process may take from 6 hours to a maximum of 7 business days. 

Thank you for choosing Allschoolabs all the time! 


NOTE:

Our current payout is limited to NGN and USD bank transfer, and Cryptocurrency.


I have read and agree to the Conditions for analysis and lab testing



Can I get a replacement on goods found out to be faulty?

Sure, IF immediately notified on delivery. However, if after the dispatcher has left or product has been taken out from our store and returned as faulty, we will neither replace nor refund.



The purchased product just doesn’t suit my need. Can I exchange it for something else?

Yes, the request should be raised up within 3 business days after your purchase date. We only give you ONE exchange. The second request will not be accepted.



Do you construct/renovate labs?

Yes please



How can I make money with Allschoolabs?

Several ways! The most common is that you can be our REP in your institution and earn passively of up to 40% on every profit that comes from our transactions in your organization. You can find details here or reach us using any of the channels on our contact page



What are your glassware brands?

FAQs – Pyrex or JSIL borosillicate, Burtech, GG17, Lasany, and a few others



Do you deliver bulk goods? and nationwide?

Yes please, Anytime and anywhere



Do you accept pay on delivery?

Yes please, for only Lagos and Ogun state though.



Do you offer Discounts on many samples?

Yes we offer discounts on specific seasons. Based on the latest technological equipment, we use We think that our analysis is already heavily discounted.



What are your business days, hours?

9am – 5pm. Mondays – Fridays.

10am – 4pm Saturdays.

Although our customer service is on standby 24 hours of the day.



Do you repair glass wares, can you blow a new design?

Yes we do and we can



Where is your company address?

We have different offices for different purposes.

For Glasswares, Instruments and chemicals, we have our warehouse at Idumota Lagos. From this warehouse, we dispatch laboratory goods nationwide through our standby dispatchers. To support our warehouse distribution, we have walk-in offices at several points in the country for clients who may want to pick up or book appointments.

For Chemical analysis and product testing, we have two analytical centers. Please see the chemical analysis page for details.



When do I pay for my analysis?

Your choice actually.

But we will not commence analytical processes on your samples until deposit or full payment is received and we will not send results until balance or full payment is confirmed.



Can I get explanation on my results?

We do not modify or explain results obtained from our equipment. On request, a detailed explanation may be provided. Request for explanation via this form. Please note that explanation of results will cost you the sum of 10,000 naira only. 

 

Explanation for Analysis


Please DO NOT fill this form twice for the same entry


I agreed to the Conditions for analysis

Price: ₦10,000



Are your chemical analysis result credible?

Well, You’d have to tell us. What I can tell you is that we analyze for most of the major institutions in the country.



Refunds on goods and lab analysis

No refunds basically. However, We offer refunds only on wrong or faulty supplies. Goods delivered in the manufacturer’s condition are not returnable.

For more info, please see our business profile on catalogue page

For laboratory analysis, please see conditions-for-analysis. However, for cases where an agreement on refunds is reached via a live chat/call, please fill out the form below. Successful refunds take 3 business days.

Refund Form


Please DO NOT fill this form more than once for the same request. Doing so will cancel your application. On submission of this form, your refunds claim will pass a process of validation and will be automatically credited to your bank account.

This process may take from 6 hours to a maximum of 7 business days. 

Thank you for choosing Allschoolabs all the time! 


NOTE:

Our current payout is limited to NGN and USD bank transfer, and Cryptocurrency.


I have read and agree to the Conditions for analysis and lab testing



How long will it take to get my results from analysis?

Within 24 hours – 5 business days except for GCMS tests



How will I get my results?

Once completed, you will receive your results in the email addresses specified in your application



Can I track the progress of my analysis?

Yes and yes, you can follow up on the progress of your work here



Can I get leftovers from samples I send for analysis?

No, we don’t due to the stress and logistics involved. We advise(d) ion our conditions for analysis page that you only forward samples that you can afford to lose. We also state(d) that If you must retrieve your samples from us, it will cost you the sum of #5000 only.

Please revert to our conditions for analysis for more information or use the form below to request your sample(s) right away!

Sample Return Order


I read and agreed to the Conditions for analysis and lab testing

Price: ₦5,000



What is the Difference between Unit One, Two and Three and which of the Units do I use for my Analysis?

FAQs –

I’m glad that you chose to run your analysis with Allschoolabs. You will be impressed!

Your question has a simple answer.

Unit one is our brand new installation for analysis. It houses premium analytical equipments, and updated licenses. Unit two is our standard analytical center. I.e the standard center we operated before setting up Unit one. Unit three is an alternative to unit one but with only a few equipment,

We advise researchers and students doing serious academics to opt in for unit one or three equipment as they have been proven to give the best outputs.

You can see samples of all three Units here

Please note that we do not have all the equipment on our chemical analysis page in all three units. Hence, you will have to choose which unit to run what analysis. Sharing your analysis between two or more units may cause you delay.

 

 

I wish you success



I did not give full or accurate information about my sample(s) and so the expected results from the analysis conducted was not obtained. Can I get a rerun free of charge?

No.

Except off course if you apply for the analysis afresh



Are there any Dos and Donts I should know of for the chemical(s) I bought?

Yes there are.

 

Every chemical is peculiar but we have listed some common dos and donts. We think if you do these few, you wouldnt have any problems.



What elements/compounds can your gas analyzer detect?

We have a gas analyzer and GCMS.

 

Our gas analyzer can detect the following gases.

CO2

NOX

H2S

Methane



My sample(s) is not up to the required Mg/Ml. What do I do?

Don’t worry about it. Just send what is available. We would see to making the most of what is available.



Why are some of my SEM images white and others very sharp?

This happens rarely. We found out that it is sample caused. Remember that same equipment ran the brighter images too. Well, we often do a rerun; setting the image for an enhance. However, Most times its the same.



Please sir how many heating rate do you usually do?

well the heating rates is dependent on you. 5,10,15,20, etc however each heating rate is charged separately. Our default heating rate for TGA analysis is 10C/min



Please can I know the equipment that can be used to detect glucose and fructose apart from hplc and gcms?

Can both be done by titration. In case you can do it there. Otherwise, send to Allschoolabs at N14,000 for both.



I have question(s) not listed here

Please click on any of the social media icons by the right corner of your device to chat with a customer representative or use any of the channels on our contact page. Our customer reps are always online, all year!

ANALYTICAL QUESTIONS & ANSWERS



I want to do elemental characterization of samples using HCNS/O analyzer

N15,000



I want to know if you do analysis on different forms of extractable Iron (Fe) and Aluminum (Al) in soil sample. E.g. crystalline Fe and Al, amorphous Fe and Al

This analysis can be done using XRD and it’ll come out in a compound form



I am planning on doing XRF on my samples and want to ask, do I need to crush the samples into powder form before sending it?

Pulverize the samples



Good morning to you . Pls do a cost analysis of these for soil samples. Forms of phosphorus Total organic carbon Total Nitrogen Magnesium Calcium Sodium Potassium Iron Manganese Zinc Ex Acidity Carbonate pH EC Particle size Oxalate extractable Fe Oxalate extractable Al

Phosphorus: N1,500 (Photometer)
TOC: N3,500
Total Nitrogen: N2000 (photometer)
Magnesium: N1,500
Calcium: N1,500 (AAS)
Sodium: N1,800 (Flame photometer)
Potassium: N1,800 (Flame photometer)
Iron: N1,800 (AAS)
Manganese: N1,800
Zinc: N1,800 (AAS)
Ex Acidity: N1,800(Bio photometer)
Carbonate: N1,800 (photometer)
pH: N1,300 (pH meter)
EC: N1,300 (EC meter)
Particle size: N10,000 ( DLS)
Oxalate extractable Fe: We don’t
Oxalate extractable Al: We don’t



I want to evaluate the level of oxidation of an oil product. This will help in measure of quality. 1. Free Fatty Acid, 2. peroxide value and 3. Anisidine test.

Rancidity (Oxidation Stability): N22,000
Free Fatty Acid: N2,500
Peroxide Value: N3,500
Anisidine test: We don’t



Plz are your guys do chemical analysis on solid minerals

Yes. To make selectivity will cost N15,000



I will like to conduct texture analysis on my food sample. Hardness Coarseness Chewiness Brittleness Springiness Gumminess Brittleness

Yes we do these but not all



I want to do xrf analysis on solid samples. The sample are granite, andesite, migmatite, amphibolite , schist. How much will it cost per sample?

XRF for these is N8,000. XRD is N10,000



Do you do TGA at different heating rate? That is, the thermogravimetry analysis of biomass at different heating rate

Yes we do



Greetings. I need toluidine blue-stained semi-thin sections, in the absence of thin sections for Transmission Electron Microscopy (TEM). Is the service available and how much? Any Electron Microscope Unit that has Ultra-microtome should be able to cut semi-thin sections!

Sorry, TEM is currently under maintenance, you can keep checking this page for an update



Hello, For samples with fibre, can TGA/DTA be run on the dried samples without crushing?

For every TGA/DTA, it’s a destruction process.

You can send the fiber without crushing. Crushing is not important at all



Good morning sir, what is the cost for the full Physicochemical parameters included the following:pH, Temperatu1re, color, electrical conductivity, TDS, TSS, sulphate, chloride, nitrate, phosphate, Alkalinity.

Please see this page for detailed costs



Please the price for and the equipment to be used THC = total hydrocarbon content TPH = total petroleum hydrocarbon

TPH: ₦8,000 by gravimetric method, ₦23,000 by GCMS
 THC: ₦23,000 using GCMS method

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