Two-way radios are also beneficial for those in the hospitality and event planning industries. In resorts and hotels, housekeeping personal and maintenance staff can communicate easily, when damages, spills, or other accidents occur. They can also be used to ensure customer service, from the front desk to the food service staff to housekeeping and maintenance to security personnel. For special events including concerts, sporting events, conventions, parades, home shows, craft fairs, and the like, two-way radios can be used to ensure the safety and security of the guests, call for help in the event of an emergency, and manage and move crowds effectively.